Health & Human Stability
The City does not need to become the healthcare system. It can become the connector that reduces fragmentation between residents and the providers already funded to help.
Referral is not the same as connection
Track whether residents actually reach the appropriate service while protecting personal medical and identifying information.
Health Access
Insurance navigation, primary care, maternal health, preventive care and transportation connections.
Behavioral Health
Mental health and substance-use navigation with warm handoffs rather than a phone-number referral.
Human Stability
Food access, seniors, disability services, veterans, crisis support and homelessness coordination.
Connection Tracking
Measure referral → appointment scheduled → service reached → follow-up completed.
Public dashboards show systems—not patients
No medical records, diagnoses, client identities or case narratives belong on a public dashboard. Publish aggregate wait times, capacity, referral outcomes and service gaps.